- Four Winds
- Group, Inc.
Making Maintenance Manageable
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Key Industries - Hospitality
Key Industries
We can help you achieve that next level of maintenance management by providing both a software program, and services geared
to deliver the right data for the software to help you gain focus and better control of your operations.
We currently are working with some Hilton properties, specifically Hampton Inns for which we have provided the software and expertise to move from the maintenance basics to a fully functional, computerized system.
We add value by helping you gain focus and control in the following:
Clients using our system, such as Hilton Hotels, have been able to increase their SALT scores (SALT stands for “Service and Loyalty Tracker” which is the metric Hilton properties use to measure customer approval and satisfaction levels) because of the abilities our system takes advantage of. Using M-PET.NET allows our customers in the hospitality business to quickly enter in work orders, plan, track progress, and execute them, as well as review historical jobs to mine data and predict trends. Work requests can be entered into either through the full desktop application or remotely from an internally hosted or externally hosted, internet website. These requests can be anything from a customer initiated request to a preventative maintenance request.
We currently are working with some Hilton properties, specifically Hampton Inns for which we have provided the software and expertise to move from the maintenance basics to a fully functional, computerized system.
We add value by helping you gain focus and control in the following:
- Accurate asset list
- Documented and solidified PM processes and procedures
- Generation of PM and Corrective work orders
- Control and documentation of corrective work through open prioritized list
- History of completed PM and Corrective work available for review and analysis
- Parts Inventory
- Data is easily searchable using a wide varity of methods and fields
Clients using our system, such as Hilton Hotels, have been able to increase their SALT scores (SALT stands for “Service and Loyalty Tracker” which is the metric Hilton properties use to measure customer approval and satisfaction levels) because of the abilities our system takes advantage of. Using M-PET.NET allows our customers in the hospitality business to quickly enter in work orders, plan, track progress, and execute them, as well as review historical jobs to mine data and predict trends. Work requests can be entered into either through the full desktop application or remotely from an internally hosted or externally hosted, internet website. These requests can be anything from a customer initiated request to a preventative maintenance request.
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